in an emergency

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The emergency phone number for Abu Dhabi Police is 999. Whether you need police assistance, an ambulance, or for any other emergency, 999 is the number to call and calls are free. When calling 999, please remember to state your name, the nature of the accident, address of the emergency and how serious the situation is. Please find a detailed list of other emergency numbers at the bottom of this page.

If you’re involved in a traffic accident, it’s important to contact the police immediately. In case of a minor incident, move your car to the roadside, as there are fines for obstructing traffic. Remember, you cannot file an insurance claim without a police report.

For other enquiries, Abu Dhabi Police operates a dedicated Tourism Police section which will advise and guide you on a range of matters. You can contact them on +971 2 800 2626 and +971 2 512 7777, or visit Emergency Help for Tourists. 

As per UAE federal law and Abu Dhabi Government law, all visitors to the UAE must have medical insurance cover. In case of an emergency, treatment to stabilise the case is free. Other treatments must be covered by a cash payment or insurance card for covered individuals.

In a medical emergency, Abu Dhabi's Sheikh Khalifa Medical City (+971 2 819 0000) and Mediclinic Al Noor Hospital (800 2000) both have Accident and Emergency units. If you’re injured in a traffic accident, you will automatically be taken to Sheikh Khalifa Medical City, as it has the best A&E treatment facilities.

The Abu Dhabi Government portal (https://www.tamm.abudhabi/en) provides an updated list of 24-hour pharmacies and medical services, including hospitals, clinics, and medical centres. If you don't have internet access you can call the toll-free number 800 555 (+971 2 666 4442).

Essential info

Emergency numbers in Abu Dhabi

Police 999
Ambulance 998
Air Ambulance 999
Fire Emergency 997
Marine Emergencies 996
Electricity emergencies - Abu Dhabi 991
Water emergencies - Abu Dhabi 992
Water and electricity emergencies - Al Ain 800 9008
Emergencies Office in the Municipality of Abu Dhabi, Al Ain and Al Dhafra 993
Weather condition and earthquakes emergencies +971 2 666 7776
Customer Protection 800 555
The Centre for Regulation of Transport by Hire Cars (TransAD) 600 535353
Abu Dhabi International Airport +971 2 505 5555
Emergency Services for People of Determination - Text 5999 to report accidents or anything that might disrupt the security and public order.