Abu Dhabi Concierge

The Abu Dhabi Concierge service has been established to provide a single, unified platform where residents and visitors can get accurate and comprehensive information about the emirate, as well as fast and seamless resolution of any issues or problems that they may be facing.

Call us to speak directly to one of our qualified and knowledgable agents for general information about Abu Dhabi, updates on COVID-19 guidelines and regulations, enquiries relating to events and ticketing or assistance with any other issues or difficulties you may be facing.

Alternatively, contact us using the online forms provided on this page to share feedback, send compliments, make complaints or do business.

We'd love to hear from you. Reach out to us and share your thoughts.

Abu Dhabi Concierge - General contact information (8am - 8pm)

Toll free number in the UAE
800 5353

International toll free number
+971 2 666 4442

Language options: Chinese, Hebrew, Russian, Arabic and English.

Abu Dhabi
PO Box 94000
Abu Dhabi, UAE
+971 2 444 0444
[email protected]


Locate Us



RM0720, 7th Floor Jingxin Plaza
No. 2 East 3rd Ring North Road
Chaoyang District, Beijing 100027
People’s Republic of China
+8610 56762100Send email


M-2 Mezzanine Floor
Pin 110001
+91 96501 96512Send email

Saudi Arabia

P.O Box 6629
TCA Abu Dhabi / Etihad Airways Office
Serafi Mega Mall
Tahlia Street, Jeddah
Saudi Arabia
+966 56767 9941Send email

Ramadan operating hours

Monday, 10:00 am - 6:00 pm

Tuesday to Thursday, 9:00 am - 7:00 pm

Friday to Sunday, 9:00am - 8:00 pm