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Facts & essential info

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Abu Dhabi has been named the Middle East’s safest city in the 2011 Mercer Quality of Living Index.

Abu Dhabi's virtually crime free environment and well organised emergency services will bring you peace of mind and a relaxing stay.

In Emergency
The emergency phone number for Abu Dhabi Police is 999. Whether you need police assistance, an ambulance or for any other emergency situation, this is the number to call. Calls to this number are free of charge.

When calling the emergency number, please remember to state your name, the nature of the accident, address of the emergency and how serious the situation is.

If you are involved in a traffic accident, it’s important to contact the police immediately. In case of a minor incident, move your car to the side of the road, as there are fines for obstructing traffic. You cannot file an insurance claim without a police report.

For other enquiries, Abu Dhabi Police operates a dedicated Tourism Police section which will advise and guide you on a range of matters. You can contact them on +971 2 800 2626 and +971 2 512 7777, or visit www.hr.adpolice.gov.ae/tourismpolice

As per UAE federal law and Abu Dhabi Government law, all visitors to the UAE must have medical insurance cover.  In case of emergency, treatment to stabilise the case is free.  Other treatment must be covered by a cash payment or insurance card for covered individuals.

In a medical emergency, Abu Dhabi's Sheikh Khalifa Medical City (+971 2 610 2000) and Al Noor Hospital (+971 2 626 5265) both have Accident and Emergency units. If you are injured in a traffic accident, you will automatically be taken to Sheikh Khalifa Medical City, as it has the best A&E treatment facilities.

The Abu Dhabi Government portal provides an updated list of 24-hours opened pharmacies and medical services, including hospitals, clinics, and medical centres in Abu Dhabi.

If you don't have internet access you can call the toll free number 800 555 (+971 2 666 4442).

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